Cancellation Policy

Covid Vaccination Status - Proof of vaccination is required for all guests over the age of 12yrs ***Cancellation Policy*** Where less than 7 days notice of cancellation is given full payment will be forfeited. All other cancellations are as follows: One night bookings will forfeit entire payment if the cancelled period is not re-booked this includes the cancellation fee. Alternatively if the cancelled night is re-booked all monies less the cancellation fee of $50.00 will be refunded. During Peak times ie; Xmas Easter Long Weekends Local Events forfeiture of the value of the first two nights of accommodation will occur if the entire cancelled period is not re-booked without a break in occupancy this includes the cancellation fee. Alternatively if the cancelled period is re-booked without a break in occupancy all monies less the cancellation fee of $50.00 will be refunded. All cancellations incur a $50.00 administration fee per site cabin and/or apartment. Confirmed Booking periods during peak times cannot be reduced prior to arrival or upon check-in. Refunds are not provided for early departure. Bookings are not transferable. ***DEPOSIT POLICY*** Payment in full at time of booking. ***Terms & Conditions*** Reception Hours 8am - 8pm Ph 03 5562 5031 Check-in time between 2pm - 8pm. After Hours arrivals - by prior arrangement with park reception. Late check-in fee may apply if prior arrangements are not made. Check Out time Strictly 10am. Strictly one vehicle per site - Boats & trailers etc please advise park reception prior to confirming an online booking. Camp sites accommodate a max of 6 persons. Bookings for caravans which exceed 7 metres overall must contact the park reception prior to confirming an online booking. Dogs allowed on campsites only. No camp fires open fires etc allowed in the park. We offer free to use BBQs within the park grounds.