Cancellation Policy

Applies to all bookings for Warrnambool Holiday Park and Motel ***Cancellation Policy*** Where less than 7 days notice of cancellation is given full payment will be forfeited. All other cancellations are as follows: One night bookings will forfeit entire payment if the cancelled period is not re-booked this includes the cancellation fee. Alternatively if the cancelled night is re-booked all monies less the cancellation fee of $50.00 will be refunded. During Peak times ie; Xmas Easter Long Weekends Local Events forfeiture of the value of the first two nights of accommodation will occur if the entire cancelled period is not re-booked without a break in occupancy this includes the cancellation fee. Alternatively if the cancelled period is re-booked without a break in occupancy all monies less the cancellation fee of $50.00 will be refunded. All cancellations incur a $50.00 administration fee per site cabin and/or apartment. Confirmed Booking periods during peak times cannot be reduced prior to arrival or upon check-in. Refunds are not provided for early departure. Bookings are not transferable. ***DEPOSIT POLICY*** Payment in full at time of booking. ***Terms & Conditions*** Reception Hours 8am - 7pm Ph 03 5562 5031 Check-in time between 2pm - 7pm. After Hours arrivals - by prior arrangement with park reception. Late check-in fee may apply if prior arrangements are not made. Check Out time Strictly 10am. Strictly one vehicle per site - Boats & trailers etc please advise park reception prior to confirming an online booking. Camp sites accommodate a max of 6 persons. Bookings for caravans which exceed 7 metres overall must contact the park reception prior to confirming an online booking. Dogs allowed on campsites only. Conditions apply – please contact park prior to completing a booking, Ph 0355625031 No camp fires open fires etc allowed in the park. We offer free to use BBQs within the park grounds.